Comments on: Don’t buy a Samsung monitor & Tekserve rocks http://blog.tristanmedia.com/2009/04/dont-buy-a-samsung-monitor-tekserve-rocks/ One can never have enough scripting languages: Notes on Perl, PHP, Python, and Ruby Fri, 29 Jan 2010 18:13:52 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Don Kolva http://blog.tristanmedia.com/2009/04/dont-buy-a-samsung-monitor-tekserve-rocks/comment-page-1/#comment-4 Don Kolva Fri, 01 May 2009 21:26:49 +0000 http://blog2.tristanmedia.com/2009/04/dont-buy-a-samsung-monitor-tekserve-rocks/#comment-4 <p>VERY SIMILAR experience here. We shipped a monitor back to Samsung repair, waited 8 weeks with no update on the web site. So, we called and left a message, but no reply. Called again, and this time received a message back from the repair facility saying that it would be fixed and shipped within two days.<br /> When the repaired monitor arrived, it was packed with miscellaeous foam (from a computer) and I was amazed that it arrived in tact!<br /> I am now trying to get the original foam packing back, but finding it nearly impossible to get email addresses for anyone at Samsung.<br /> I would strongly avoid doing business with this company, they don’t know how to do customer service.</p> VERY SIMILAR experience here. We shipped a monitor back to Samsung repair, waited 8 weeks with no update on the web site. So, we called and left a message, but no reply. Called again, and this time received a message back from the repair facility saying that it would be fixed and shipped within two days.

When the repaired monitor arrived, it was packed with miscellaeous foam (from a computer) and I was amazed that it arrived in tact!

I am now trying to get the original foam packing back, but finding it nearly impossible to get email addresses for anyone at Samsung.

I would strongly avoid doing business with this company, they don’t know how to do customer service.

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